MW058i Developing Effective Communication Strategies for Crisis Intervention 6 CEUs TIVE025-202680

Participants will learn to identify key concepts in crisis intervention, understand reactions to crises, and apply verbal and non-verbal communication techniques, including active listening and empathy. The training also addresses ethical considerations such as confidentiality and professional boundaries. Delivered through PowerPoint presentations, videos, and group discussions, this training equips participants with practical skills to effectively support youth in crisis situations. The material will be delivered by PowerPoint presentation, short video clips, group discussion, breakout (small group) discussions and participant workbook (handout).