MW032D Developing Effective Communication Strategies for Crisis Intervention 6 CEUs TIVE41-202640
Apr 17, 2026 - Apr 17, 2026
Instructor: Marya Wright
Full course description
This training is designed to help crisis responders develop effective communication strategies for intervening in crisis situations involving system-involved youth. Participants will learn to identify key concepts in crisis intervention, understand reactions to crises, and apply verbal and non-verbal communication techniques, including active listening and empathy. The training also addresses ethical considerations such as confidentiality and professional boundaries. Delivered through PowerPoint presentations, videos, and group discussions, this training equips participants with practical skills to effectively support youth in crisis situations. The material will be delivered by PowerPoint presentation, short video clips, group discussion, breakout (small group) discussions and participant workbook (handout).